Pass ServiceNow CIS-CSM Exam in First Attempt with DumpsBoss Practice Exam Prep!
- Last Update Check: Jun 30, 2025
- Premium PDF & Test Engine Files with 148 Questions & Answers
- Certification Provider: ServiceNow
- Certification: CIS-Customer Service Management
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Dumpsboss ServiceNow ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM) Free Practice test Exam Simulator Test Engine redefines exam preparation with its cutting-edge blend of authentic test simulation, dynamic adaptability, and intuitive design. Recognized as the industry-leading practice platform, it empowers candidates to master their certification journey through these standout features.
Introduction of ServiceNow CIS-CSM Exam!
The ServiceNow CIS-CSM exam certifies that a candidate possesses the essential skills and knowledge to configure, implement, and maintain the ServiceNow Customer Service Management applications.
What is the Duration of ServiceNow CIS-CSM Exam?
The ServiceNow CIS-CSM (Certified Implementation Specialist - Customer Service Management) exam is designed to certify that a candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow Customer Service Management applications.
What are the Number of Questions Asked in ServiceNow CIS-CSM Exam?
The ServiceNow CIS-CSM exam consists of approximately 60 questions.
What is the Passing Score for ServiceNow CIS-CSM Exam?
The passing score for the ServiceNow CIS-CSM exam is 70%.
What is the Competency Level required for ServiceNow CIS-CSM Exam?
The competency level required for the ServiceNow CIS-CSM exam is intermediate to advanced, with hands-on experience in ServiceNow Customer Service Management.
What is the Question Format of ServiceNow CIS-CSM Exam?
The question format of the ServiceNow CIS-CSM exam includes multiple-choice and multiple-select questions.
How Can You Take ServiceNow CIS-CSM Exam?
You can take the ServiceNow CIS-CSM exam online through a proctored environment or at authorized testing centers.
What Language ServiceNow CIS-CSM Exam is Offered?
The ServiceNow CIS-CSM exam is offered in English.
What is the Cost of ServiceNow CIS-CSM Exam?
The cost of the ServiceNow CIS-CSM exam is $450 USD.
What is the Target Audience of ServiceNow CIS-CSM Exam?
The target audience for the ServiceNow CIS-CSM exam includes implementation specialists, technical consultants, and other professionals responsible for configuring, implementing, and maintaining ServiceNow Customer Service Management applications.
What is the Average Salary of ServiceNow CIS-CSM Certified in the Market?
The average salary of a ServiceNow CIS-CSM certified professional varies but can range from $80,000 to $120,000 per year, depending on experience and location.
Who are the Testing Providers of ServiceNow CIS-CSM Exam?
The testing providers for the ServiceNow CIS-CSM exam are Kryterion and ServiceNow.
What is the Recommended Experience for ServiceNow CIS-CSM Exam?
The recommended experience for the ServiceNow CIS-CSM exam includes hands-on experience with ServiceNow Customer Service Management applications and completion of relevant ServiceNow training courses.
What are the Prerequisites of ServiceNow CIS-CSM Exam?
There are no formal prerequisites for the ServiceNow CIS-CSM exam, but it is recommended that candidates have experience with ServiceNow Customer Service Management and complete the relevant training courses.
What is the Expected Retirement Date of ServiceNow CIS-CSM Exam?
The expected retirement date of the ServiceNow CIS-CSM exam is typically aligned with major platform releases, but no specific date is provided. It is recommended to check the ServiceNow certification website for the most up-to-date information.
What is the Difficulty Level of ServiceNow CIS-CSM Exam?
The difficulty level of the ServiceNow CIS-CSM exam is considered to be intermediate to advanced, requiring a good understanding of ServiceNow Customer Service Management applications and hands-on experience.
What is the Roadmap / Track of ServiceNow CIS-CSM Exam?
The roadmap or track for the ServiceNow CIS-CSM exam typically involves starting with foundational training, gaining hands-on experience, and then progressing to advanced training and certification preparation.
What are the Topics ServiceNow CIS-CSM Exam Covers?
The ServiceNow CIS-CSM exam covers topics such as case management, account and contact management, entitlements and service contracts, knowledge management, community management, and performance analytics for Customer Service Management.
What are the Sample Questions of ServiceNow CIS-CSM Exam?
Sample questions for the ServiceNow CIS-CSM exam can be found on the ServiceNow certification website or through official ServiceNow training resources.
