70-347 Enabling Office 365 Services Exam Guide
Exam 70-347, Enabling Office 365 Services, validated the ability to evaluate, plan, deploy, and operate Office 365 services and their supporting technologies. It was aimed at IT professionals working with the Office 365 Admin Center, Exchange Online, Skype for Business Online, SharePoint Online, Office 365 ProPlus, and Azure Active Directory. The key decision today is not how to schedule 70-347, but whether you need historical exam context or should prepare for its replacement certification path instead.
Is Exam 70-347 still available?
No. Microsoft stated that Exam 70-347 retired on March 31, 2019, and Microsoft’s retirement policy says retired exams cannot be taken and associated certifications cannot be earned after the retirement date. Treat this page as historical reference material, not as confirmation that a current booking or delivery option exists.
This status changes the practical purpose of preparation. A candidate cannot use a study plan for 70-347 to book the retired exam, obtain the former MCSA: Office 365 certification, or use an old objective document as a current Microsoft blueprint.
Microsoft explains that certifications and Applied Skills are reviewed and retired when they no longer reflect current skills and technologies. If a candidate already earned the associated certification, the credential remains on the Microsoft Learn transcript after retirement. That policy protects the record of an achievement but does not reopen the retired examination.
Before spending time or money on any 70-347 resource, check Microsoft’s current certification catalogue and retirement information. The official retirement page is the appropriate place to confirm whether a similarly named or successor credential is available; do not infer availability from an old video, PDF, or third-party listing.
What did 70-347 validate?
Historically, 70-347 validated operational knowledge for enabling Office 365 services: evaluating, planning, deploying, and operating the services and technologies that supported an Office 365 environment. It was not a narrow single-product test; its objectives crossed administration, collaboration, client deployment, and service configuration.
The official objective-domain material identified expected experience with the Office 365 Admin Center and knowledge of Exchange Online, Skype for Business Online, SharePoint Online, Office 365 ProPlus, and Azure Active Directory. A sensible interpretation is that candidates needed to connect administrative choices with service outcomes rather than memorize isolated interface labels.
The exam’s historical audience was IT professionals involved in Office 365 evaluation, planning, deployment, and operation. Microsoft’s exam-preparation sessions likewise described the intended audience as people experienced with Microsoft Office 365. That makes hands-on administration a more relevant preparation foundation than general familiarity with Microsoft productivity applications.
Because the examination is retired, these statements describe the former assessment target. They should not be presented as a current Microsoft 365 role-based skills outline without checking the replacement certification’s own objectives.
Which skills appeared in the historical objectives?
The historical objectives grouped service enablement into several practical work areas. The published material covered client and end-user device management, SharePoint Online site-collection provisioning, Office 365 ProPlus deployment, collaboration and sharing, OneDrive migration, eDiscovery, and Data Loss Prevention.
The December 14, 2017 objective-domain document assigned 20–25% to managing clients and end-user devices, and the same document assigned 20–25% to provisioning SharePoint Online site collections. Each percentage belongs to its named historical domain; neither should be treated as a current 70-347 weighting.
The June 30, 2016 objective-domain document assigned 25–30% to configuring Exchange Online and Skype for Business Online for end users. This is a dated objective-domain figure, not a live exam blueprint, and it should not be compared directly with the later document without accounting for the document date and scope.
The objective material also named Office 365 ProPlus deployment, streaming updates, the Office Deployment Tool, deployment customization, and telemetry reporting. These topics point to deployment planning and control: selecting a rollout approach, configuring the deployment, and considering how usage or deployment information would be observed.
SharePoint and related collaboration objectives included external-user sharing, site-collection creation, collaboration solutions, OneDrive for Business migration, eDiscovery, and Data Loss Prevention. Study should therefore connect configuration tasks to governance, access, migration, and compliance decisions instead of treating SharePoint as only a site-creation exercise.
How should the percentages be interpreted?
Use the percentages as historical prioritization clues only. The December 14, 2017 document’s 20–25% for managing clients and end-user devices and 20–25% for provisioning SharePoint Online site collections can help explain where the older exam placed emphasis, but they do not establish a current test structure.
The June 30, 2016 document’s 25–30% for configuring Exchange Online and Skype for Business Online for end users belongs to that earlier objective-domain document. Avoid building a modern study timetable from these figures, because the exam itself is retired and the objective documents were published at different points in the product lifecycle.
Who was the right candidate for 70-347?
The strongest historical candidate was an administrator or implementation professional who already worked with Office 365 services and needed to demonstrate service-enablement knowledge across several workloads. The exam was less suitable as a first exposure to cloud administration because its stated expectations assumed product knowledge and administrative context.
Candidates were expected to understand the Office 365 Admin Center, Exchange Online, Skype for Business Online, SharePoint Online, Office 365 ProPlus, and Azure Active Directory. That list suggests a cross-service role: someone responsible for planning or operating an environment in which identity, clients, messaging, collaboration, and governance interact.
A candidate with only desktop application experience would have needed additional preparation in tenant administration, service configuration, migration, and compliance concepts. Conversely, a specialist who knew one workload deeply but had little exposure to the others would have needed deliberate breadth-building before relying on existing expertise.
For a current career decision, map the historical interest area to an active Microsoft role-based certification rather than looking for a 70-347 booking. Microsoft’s mapping table lists 70-347, Enabling Office 365 Services, as aligned with the Microsoft 365 Enterprise Administrator certification using MS-100 and MS-101 in the program described there.
What replaced 70-347?
Microsoft stated that MS-100 and MS-101 replaced Exams 70-346 and 70-347. Microsoft also stated that there was no transition exam for candidates who had taken 70-346 or 70-347, because the new Microsoft 365 Enterprise Administrator Expert certification was positioned at the expert level while the former MCSA: Office 365 was essentially at the new associate level.
The replacement route described by Microsoft required both Exam MS-100: Microsoft 365 Identity and Services and Exam MS-101: Microsoft 365 Mobility and Security, together with a qualifying workload certification. Microsoft listed workload options including Modern Desktop Administrator, Teamwork Administrator, Security Administrator, or Messaging Administrator, and noted that MCSE: Productivity met the workload requirement at that time.
This replacement information is historical program guidance from Microsoft’s announcement and mapping material. Certification programs change, so a candidate planning a current credential should verify the active requirements on Microsoft Learn rather than assuming that the old MS-100, MS-101, or workload combination remains unchanged.
The right next action is to identify the job role you want to prove, open the corresponding current Microsoft certification page, and compare its current skills measured, prerequisites, renewal arrangements, and delivery information with your existing experience. Do not register for a successor exam solely because its name appears in an archived 70-347 article.
How should you study the historical 70-347 topics?
If you are studying 70-347 for archival knowledge, use a lab-first sequence: establish identity and administration foundations, work through client deployment, configure collaboration services, then test migration and compliance scenarios. This order exposes dependencies before you attempt integrated troubleshooting or scenario analysis.
Start by creating a topic inventory from the official objective-domain material. Put each task under a concrete action, such as deploying Office 365 ProPlus with the Office Deployment Tool, provisioning a SharePoint Online site collection, configuring external sharing, or planning OneDrive for Business migration.
Next, separate recognition from execution. Recognition means you can explain what a feature does; execution means you can select settings, identify prerequisites, anticipate side effects, and verify the result. For a historical administrator exam, the second level is the more useful study target.
Use official product documentation, archived objective material, and the Microsoft Learn exam-preparation sessions as orientation sources. The sessions were designed for people experienced with Office 365 and covered exam topics and test-taking techniques, but a presentation should supplement—not replace—documentation and practical configuration work.
Keep a decision log. For each topic, record the business requirement, the administrative control, dependencies, verification method, and likely failure mode. For example, an external-sharing exercise should include who may share, what access boundary is intended, how the setting is verified, and what governance concern could result from an overly broad configuration.
Phase one: establish the service map
Begin with a one-page map of the historical service areas: identity, administration, Exchange Online, Skype for Business Online, SharePoint Online, Office 365 ProPlus, client devices, migration, and compliance. Draw the relationships rather than studying the names as separate chapters.
For every service, ask four questions: what is being enabled, which identity or permission boundary controls it, what dependency must exist first, and how would an administrator verify success? This turns passive reading into a repeatable diagnostic method.
Phase two: practise deployment choices
Move from service vocabulary to deployment choices. For Office 365 ProPlus, work through deployment customization, streaming updates, the Office Deployment Tool, and telemetry reporting as one rollout problem. The goal is to explain why a configuration fits a controlled deployment, not merely to recall command or option names.
For SharePoint Online, practise site-collection creation alongside collaboration requirements and external-user sharing. Then add OneDrive for Business migration and ask what must be preserved, what users need to access, and how the destination should be governed.
Phase three: integrate governance and verification
Finish with scenarios that combine collaboration, migration, eDiscovery, and Data Loss Prevention. Write down the least-permissive configuration that meets the stated requirement, then identify the evidence that would show it is working. This exercise is more valuable than memorizing a list of feature definitions.
Review errors by category: misunderstood requirement, missed dependency, wrong administrative scope, weak verification, or unsupported assumption. Correct the category, not only the individual answer, so the same reasoning improves across workloads.
What practical exercises provide the most value?
Build small, bounded exercises instead of attempting an elaborate production replica. Each exercise should have a target state, a configuration path, a verification check, and a rollback or cleanup note. This keeps study focused on administrative reasoning while avoiding claims about access to live exam questions.
For Office 365 ProPlus, create a deployment plan that identifies the Office Deployment Tool, customization decisions, update approach, and telemetry requirement. Explain which users or devices would receive the configuration and how an administrator would determine whether deployment behaved as intended.
For SharePoint Online, design a site-collection request process. Include the purpose of the site, ownership, collaboration needs, external-user sharing boundary, and lifecycle decision. Then compare the requested outcome with the controls available in the historical objective set.
For migration, create a source-and-destination checklist for OneDrive for Business. Define the data scope, user mapping, access expectations, validation checks, and user communication points. The exercise should expose assumptions before any migration activity begins.
For compliance, create a scenario involving sensitive information and discovery obligations. Decide where Data Loss Prevention and eDiscovery fit, what evidence is needed, and which users or administrators require access. Keep the exercise conceptual and documentation-based if the relevant legacy services are unavailable in a current lab.
How can you tell whether preparation is working?
Preparation is working when you can justify a configuration from a requirement and explain how you would verify it. A high score on an unverified third-party quiz is not enough evidence, particularly for a retired exam whose old material may contain inaccurate product assumptions.
Use a three-part review for each domain: explain the purpose without notes, perform or simulate the administrative workflow, and troubleshoot a deliberately flawed design. If you cannot distinguish a permission problem from a provisioning problem, return to dependencies rather than simply rereading definitions.
Create scenario prompts from the official topics. Examples include selecting a deployment approach for Office 365 ProPlus, enabling collaboration while controlling external sharing, provisioning a SharePoint site collection, planning a OneDrive migration, or applying eDiscovery and Data Loss Prevention considerations to a business requirement.
After each exercise, write a short answer in decision order: requirement, constraint, configuration, validation, and consequence. This structure helps prevent a common mistake in scenario-based study—jumping to a familiar feature before identifying what the question actually requires.
For a current successor certification, repeat the same readiness method against the successor’s live skills outline. Do not assume that competence in the former objective domains covers current Microsoft 365 identity, mobility, security, or workload requirements.
Which preparation mistakes should you avoid?
The most serious mistake is treating 70-347 as an active exam. Retirement means there is no legitimate current booking path for this exam, so time spent searching for a test center or current exam appointment is misdirected. Confirm the credential’s status first.
Another mistake is using old objective percentages as if they were current. The historical documents assigned different percentages to named domains at different dates: the December 14, 2017 document covered managing clients and end-user devices and provisioning SharePoint Online site collections, while the June 30, 2016 document covered configuring Exchange Online and Skype for Business Online for end users.
Avoid studying only the interface. An administrator who can locate a setting but cannot explain its dependency, scope, security effect, or validation method has not developed reliable service-enablement judgment.
Do not collapse all Microsoft 365 work into one undifferentiated subject. Separate identity, client deployment, messaging, collaboration, migration, and compliance. Then reconnect them through scenarios so that boundaries and dependencies remain visible.
Do not rely on dumps, leaked questions, or memorized answer keys. They cannot establish that a candidate understands the historical objectives, and they are especially risky when old products, interfaces, and certification requirements have changed.
Finally, avoid transferring historical terminology directly into a current plan. Office 365 ProPlus, Skype for Business Online, and older certification structures belong to the period described by the source material. Current Microsoft documentation should control any present-day technical or certification decision.
What should a four-week study roadmap look like?
A four-week roadmap works well for historical review when each week has a distinct purpose and ends with evidence of understanding. Because 70-347 is retired, use this schedule for archival skills analysis or as a method for preparing for a current successor—not as a promise of eligibility to sit the old exam.
Week one: build the service map and assess your starting point. Review the official historical objectives, list the named products and work areas, and mark each topic as explain, perform, or unfamiliar. Spend the remaining study time on administration, identity relationships, and the Office 365 Admin Center context.
Week two: focus on client and deployment work. Study Office 365 ProPlus deployment, streaming updates, the Office Deployment Tool, customization, and telemetry reporting. Create a deployment design, identify its assumptions, and explain how you would validate the rollout across the intended client population.
Week three: work through collaboration and migration. Cover SharePoint Online site-collection provisioning, site creation, external-user sharing, collaboration solutions, and OneDrive for Business migration. Use one integrated scenario that requires both a site design and a migration decision, then review access and governance consequences.
Week four: consolidate compliance and troubleshooting. Revisit eDiscovery and Data Loss Prevention, then connect them with collaboration and identity scenarios. Perform a closed-book explanation of each major work area, review your decision log, and replace weak areas with targeted lab or documentation exercises.
At the end of the roadmap, make the current-path decision. If your goal is a credential, stop historical review and verify the active Microsoft certification that now matches your role. If your goal is technical history, preserve the objective documents and label your notes with their publication context.
A weekly study rhythm that avoids passive reading
Use each study session for three activities: a short objective review, a configuration or design exercise, and a written recall check. The recall check should require an explanation of why a choice is appropriate and how it would be verified.
Reserve the final session of each week for correction. Revisit only the topics that produced errors or vague explanations. This is more efficient than giving every topic equal time after your baseline assessment has shown where the gaps are.
How do the official resources fit together?
Use the historical objective-domain PDF to identify the assessed work areas, the Microsoft Ignite sessions to understand the former exam-preparation context, the mapping article to understand the stated successor relationship, and the retirement policy to make the current availability decision. Each source answers a different question and should not be treated as interchangeable.
The objective-domain material is the best source in this set for the former title, audience, expected product knowledge, named tasks, and historical domain weightings. The June 30, 2016 and December 14, 2017 documents should be kept distinct because their dates and figures differ.
The Ignite 2015 and Ignite 2016 sessions were presented as preparation for people experienced with Office 365. They can help organize review and suggest test-taking techniques, but they are recordings from the former exam era and cannot substitute for current certification information.
The Microsoft mapping article explains that 70-347 was aligned with the Microsoft 365 Enterprise Administrator certification using MS-100 and MS-101 in the role-based program. The separate certification announcement explains the stated requirement for both exams and a workload certification, while also recording that there was no transition exam.
The retirement-policy page is the final check for whether an exam can still be taken and whether an earned credential remains on a transcript. Because retirement information can change and the page itself warns that listed information is subject to change, use it as an official status reference rather than relying on catalogue pages or third-party exam listings.
What should you do next?
First, decide whether your objective is historical knowledge, transcript documentation, or a current certification. Only the first two can reasonably involve 70-347 now; a current certification goal requires checking Microsoft’s live catalogue and selecting an active path.
If you already passed 70-347, review your Microsoft Learn transcript and retain supporting records for your own career documentation. Microsoft’s general policy says an already-earned certification remains on the transcript after retirement, although retirement prevents new candidates from earning the associated certification.
If you were preparing but never took the exam, do not search for an unofficial route to sit it. Use the historical objectives to identify transferable foundations, then compare those foundations with the current Microsoft certification that matches your intended role.
If your work centers on enterprise administration, examine the current Microsoft 365 and workload certification options. The older mapping identifies the historical relationship, but the live Microsoft Learn pages must determine current requirements, exam status, and any available training or assessment route.
Finally, keep your study notes honest. Label dated objectives as historical, separate official requirements from your own recommendations, and remove any unsupported assumptions about question count, score, duration, language, price, delivery method, or test-day procedure.
Conclusion
Exam 70-347 remains useful as a record of the Office 365 administration skills Microsoft assessed during the MCSA: Office 365 era, especially client deployment, SharePoint provisioning, collaboration, migration, and compliance. It is not a current exam to schedule. Confirm its retired status, use the official historical objectives only for context, and move any present-day certification plan to the active Microsoft path that matches your role and current product responsibilities.
