MB2-702 Exam Guide: Microsoft Dynamics CRM 2013 Deployment
MB2-702 is identified in Microsoft’s official exam-list PDF as Microsoft Dynamics CRM 2013 Deployment. It is relevant to candidates researching the historical Dynamics CRM 2013 deployment credential, especially administrators, implementation consultants, infrastructure specialists, and partners working with on-premises CRM documentation. The supplied official sources do not provide a current skills-measurement blueprint, question format, score, duration, price, or confirmed scheduling status for this exam. This guide helps you decide whether to pursue the legacy exam, which deployment subjects to study, and what to verify before booking.
What does MB2-702 cover?
MB2-702 is associated with deploying Microsoft Dynamics CRM 2013 rather than extending or customizing the product. Microsoft’s official exam-list PDF names it “Microsoft Dynamics CRM 2013 Deployment,” while the partner certification list labels it “Deploying Microsoft Dynamics CRM 2013.” Those labels establish the exam’s subject area, but they do not provide a detailed competency blueprint.
The exam’s position in the historical CRM 2013 series
The official exam-list PDF places MB2-702 between MB2-701, “Extending Microsoft Dynamics CRM 2013,” and MB2-703, “Microsoft Dynamics CRM 2013 Customization and Configuration.” That neighboring-exam context is useful when separating deployment responsibilities from development, extension, configuration, and customization work.
Treat the titles as orientation rather than as a substitute for an official objective document. The supplied evidence does not state that MB2-702 tests every topic in the implementation guide, nor does it identify the relative importance of individual deployment tasks.
Who should consider this exam?
The historical subject is most relevant to people who need to understand an on-premises Dynamics CRM 2013 implementation: CRM administrators, deployment or infrastructure specialists, implementation consultants, technical project contributors, and learners maintaining knowledge of an older Microsoft business application platform.
A candidate whose work is limited to form design, workflow configuration, solution customization, or application extension should first compare that work with the neighboring exam titles. MB2-702 may still be the appropriate research target when the goal is deployment architecture, installation, administration, operational continuity, and implementation planning.
What skills can be studied with confidence?
The supplied sources do not include an official MB2-702 skills-measurement document or domain-weight table. The safest study boundary comes from Microsoft’s official Dynamics CRM 2013 Implementation Guide, which covers planning, installation, configuration, customization, maintenance, backup, restore, data recovery, troubleshooting, and reporting. Use those subjects as a documented study framework, not as claimed exam weights.
Planning and architecture
Begin with planning because deployment decisions depend on the intended topology, system requirements, technical constraints, business requirements, and project-management considerations. Microsoft describes the Planning Guide as addressing both technical preparation and implementation planning for a CRM system.
For study purposes, convert each planning topic into a decision record. Record the requirement, the affected CRM component, the dependency, the operational consequence, and the evidence you would check before installation. This approach is more useful than memorizing isolated product terms because deployment questions normally require choosing a workable arrangement under stated constraints.
Installation and deployment execution
The Installing Guide is identified as the source for installing Microsoft Dynamics CRM 2013 applications, including step-by-step Setup instructions and command-line instructions for silent installations. Installation study should therefore focus on sequence, prerequisites, installation choices, repeatability, and the difference between an interactive setup and a controlled deployment process.
Build a deployment checklist from the official guide. Include preparation, verification, installation, initial validation, and documentation. For every step, write what must already be available and what evidence confirms completion. Do not treat a command-line example as universally applicable without checking its surrounding conditions in the guide.
Administration and configuration
Microsoft describes the Administration Guide as covering resources and topics for managing and configuring on-premises Dynamics CRM 2013 deployments. This is the bridge between a successful installation and a service that can be controlled, adjusted, monitored, and supported over time.
Study administrative choices by linking them to an operational purpose. For example, ask whether a setting affects availability, security, data handling, user access, or maintenance. Keep configuration notes separate from customization notes so that you can identify which changes belong to deployment administration and which belong to application design.
Operations, backup, restore, and recovery
The Operating and Maintaining Guide covers backup, restore, data recovery, operational procedures, and troubleshooting for known issues. These subjects deserve dedicated preparation because deployment is incomplete if the organization cannot protect the system, restore it, or investigate a service problem.
For each operational procedure, write the trigger, the required input, the action, the expected result, and the escalation point. Then test your understanding with failure scenarios: a recovery requirement, a failed service, an incomplete backup, or a known issue that needs structured troubleshooting. This creates practical recall without relying on unauthorized question material.
Customization and reporting boundaries
The implementation guide also contains a Customization Guide and a Report Writers Guide. They are relevant background, but their presence does not prove that MB2-702 measures customization or report-writing skills in the same way as MB2-703 or another exam.
Use these sections to understand deployment dependencies and handoffs. A deployment specialist should recognize when customization or reporting requirements affect planning, installation, administration, or maintenance, while avoiding the mistake of treating every application feature as a core deployment objective.
Are official blueprint weights available?
No blueprint percentages are provided in the supplied official sources for MB2-702. Do not assign percentages to planning, installation, administration, maintenance, customization, or reporting, and do not compare supposed domain weights. Any study schedule should be based on documented subject coverage, your role, and demonstrated weaknesses rather than an invented distribution.
How to handle unsupported objective lists
A third-party page may present a list of topics, question counts, scoring details, or domain percentages. Unless Microsoft’s current official exam or credential page confirms those details, treat them as unverified. The supplied evidence supports the exam title and the implementation-guide coverage; it does not support a detailed MB2-702 blueprint.
When a source claims that a topic has a particular percentage, ask whether the associated exam domain is named in an official Microsoft document. If it is not, omit the percentage from your planning. A labeled study checklist is more dependable than false precision.
A practical substitute for a missing blueprint
Use a three-column matrix: documented subject, evidence of understanding, and remaining uncertainty. Put planning, installation, administration, customization dependencies, operations, recovery, troubleshooting, and reporting dependencies into the first column. In the second, record a procedure, decision explanation, or implementation note you can produce without copying text.
Review the third column weekly. It should contain precise questions such as which prerequisite affects a chosen topology, why a deployment step occurs in a particular order, or how a recovery requirement changes operational planning. This matrix keeps preparation evidence-led while acknowledging what Microsoft has not published in the supplied material.
Which official study material should you use?
The Microsoft Dynamics CRM Implementation Guide for CRM 2013 is the strongest supplied study source for deployment preparation. Microsoft identifies it as an on-premises guide covering planning, installation, configuration, customization, maintenance, reporting, backup, restore, data recovery, and troubleshooting. Start with the guide’s structure, then read only the sections that support the deployment decisions you need to explain.
Organize the implementation guide before reading deeply
The download contains separate Planning, Installing, Administration, Customization, Operating and Maintaining, and Report Writers documents. It also includes a compiled HTML Help file, CRMIGv6.chm, containing the contents of those documents with full-text search.
Create a local index of the headings and mark each one as foundational, procedural, operational, or contextual. Read foundational planning material before procedural installation material. Read operations and recovery after you understand the deployed components. Keep customization and reporting as dependency material unless your role requires deeper coverage.
Use search to connect concepts
The compiled help file is useful when a term appears in several guides. Search for a component, prerequisite, procedure, failure condition, or recovery action, then compare the planning, installation, administration, and maintenance references rather than studying one isolated paragraph.
Make a short note for each cross-reference: what the term means, where it is used, what can go wrong, and which role owns the decision. This method helps prevent a common preparation error—knowing a definition while missing the deployment consequence.
Check the document version and context
The supplied Microsoft Download Center page describes the package as Microsoft Dynamics CRM 2013 Implementation Guide for CRM 2013 on-premises. It lists Version 6.0, a publication date of 7/15/2024, and a file size of 13.3 MB. Those details identify the supplied download; they do not establish an MB2-702 exam update or current exam availability.
The guide is product documentation, not an exam blueprint. Use it to verify deployment concepts and procedures, but do not infer that every paragraph will appear in an assessment or that every documented procedure has equal assessment importance.
How should you prepare if you have no CRM 2013 deployment experience?
Start with the deployment lifecycle rather than memorizing administration screens. Learn how requirements become a topology, how prerequisites support installation, how configuration turns the installation into a managed service, and how operations protect continuity. Then use the implementation guide to fill in the product-specific details.
Stage one: establish the product and deployment boundary
Write a one-page definition of the system you are studying: Dynamics CRM 2013, on-premises deployment, deployment-focused responsibilities, and the neighboring areas that belong elsewhere. Include a separate list of terms that need confirmation in the official guide.
At the end of this stage, explain why an on-premises implementation needs planning, installation, administration, maintenance, backup, restore, and troubleshooting guidance. If you cannot explain the relationship among those activities, more reading will be useful before attempting scenario practice.
Stage two: study planning before procedures
Read the planning material and extract requirements, supported topologies, system requirements, technical considerations, business management concerns, and project-management considerations. Do not copy the guide into notes. Rewrite each item as a deployment question and answer it from the source.
A strong note might connect a business requirement to a technical consequence and then to a validation step. The exact product decision must come from the documentation. Your preparation goal is to reason from requirements, not to memorize an unqualified architecture pattern.
Stage three: trace an installation from preparation to validation
Study the Installing Guide as a sequence. For each step, identify what it prepares, what it changes, what must be checked afterward, and what evidence would show that the step succeeded. Include the documented command-line and silent-installation material if your target role involves repeatable deployments.
Avoid reading installation instructions as a list of clicks. Ask what would happen if a prerequisite were absent, a choice were inconsistent with the plan, or validation were skipped. Those questions expose gaps that passive reading leaves hidden.
Stage four: add administration and service ownership
Once the installation sequence is clear, study administration and configuration. Classify each item by purpose: access, service management, configuration, maintenance, troubleshooting, or another category supported by the guide.
Create ownership notes. Identify which decisions belong to a CRM administrator, infrastructure specialist, implementation lead, or operations function, while recognizing that actual responsibility depends on the organization. Role-based thinking helps you select the right action in a deployment scenario without claiming that one job title owns every task.
Stage five: practise continuity and troubleshooting
Use the Operating and Maintaining Guide to construct recovery and troubleshooting exercises. Begin with the desired business outcome, such as restoring service or protecting data, then identify the relevant documented procedure and its prerequisites.
Do not reduce recovery study to a vocabulary list. Write the order in which you would gather information, verify the condition, perform the documented action, and confirm the result. If the guide refers to a known issue, record the symptom and the supported resolution path rather than inventing a fix.
What study methods produce useful evidence of readiness?
Readiness is easier to judge when you can produce deployment reasoning without looking at the answer. Use procedure reconstruction, architecture explanation, troubleshooting tables, and source-based self-questioning. These methods test whether you understand why a step exists and what changes when the scenario changes.
Build a deployment decision notebook
Divide the notebook into planning, installation, administration, operations, recovery, and dependencies. For every entry, record the source section, the decision or procedure, the condition that makes it applicable, and the result that should be verified.
Add a final line called “what this does not prove.” For example, a guide section may prove that Microsoft documents a procedure, but not that the procedure is an official MB2-702 objective or that it carries a particular weight. This habit keeps your notes honest.
Practise scenario explanations, not answer recall
Create your own scenarios from the implementation guide. Change one condition at a time: a planning requirement, an installation constraint, an administrative goal, a maintenance need, or a recovery concern. Explain the selected action and reject alternatives because they do not fit the stated condition.
Do not use leaked questions, exam dumps, or memorized answer keys. They cannot establish current exam content, and memorization does not demonstrate that you can deploy or support the product. Source-based scenarios are safer and more useful for long-term understanding.
Use teach-back as a checkpoint
After each study block, explain one deployment decision in plain language as if advising a project team. Cover the requirement, the documented product consideration, the implementation consequence, and the validation step. If you need to quote unexplained terminology from your notes, return to the guide.
Ask a peer to challenge one assumption, or write the challenge yourself. A good challenge changes the requirement and forces you to reassess the decision. This is especially valuable when the official blueprint is unavailable because it reveals whether your knowledge is transferable.
What mistakes should MB2-702 candidates avoid?
The largest risks are not simply difficult product topics. Candidates can also prepare from stale or unsupported claims, confuse deployment with customization, and plan a booking before verifying that the legacy exam can still be scheduled. Resolve those issues before investing heavily in memorization.
Mistake: treating the title as a complete blueprint
“Microsoft Dynamics CRM 2013 Deployment” identifies the subject but does not disclose domains, weights, item types, score requirements, or duration in the supplied evidence. Use the title to set scope, then use the official implementation guide to build a transparent study map.
Do not publish or rely on unlabeled percentages. If a percentage is ever confirmed by an official exam page, keep it attached to the exact named exam domain. No such MB2-702 percentages are supplied here.
Mistake: assuming old product documentation equals current exam availability
Dynamics CRM 2013 is a legacy product. Microsoft’s lifecycle page lists mainstream support ending January 9, 2019, and extended support ending January 10, 2024. Those lifecycle facts describe product support; they do not by themselves prove the retirement date or current booking status of MB2-702.
Before scheduling, search Microsoft’s current credentials and retirement information for the exact exam number. If the exam is unavailable, do not treat third-party practice material as evidence that a booking exists.
Mistake: studying customization instead of deployment
The implementation package includes customization and reporting material, but MB2-702’s official title is deployment. A candidate can lose study time by treating every CRM topic as equally central.
Keep customization and reporting in a dependency section. Study them deeply only when your role or an official objective document requires it. Focus first on how those requirements affect planning, installation, configuration, administration, operations, and maintenance.
Mistake: ignoring operational continuity
An installation-only study plan misses the administration, backup, restore, data recovery, and troubleshooting subjects explicitly described in the implementation guide. These areas show whether you understand the deployed service after setup.
For every deployment component you study, add one operational question: how is it managed, protected, validated, or investigated? If you cannot answer from the documentation, mark the topic for review rather than filling the gap with an unsupported assumption.
Mistake: booking before checking identity and accommodation needs
Microsoft’s scheduling guidance says candidates may be prompted to create or sign in to a Learn Profile and should ensure the legal name matches the legal identification used for the appointment. Candidates needing accommodations should request them before scheduling so the provider has time to review the request.
This is a scheduling safeguard, not an MB2-702-specific delivery claim. Confirm the exact provider, delivery choices, identity requirements, and accommodation process on the current official scheduling path before selecting an appointment.
Can MB2-702 still be scheduled?
The supplied evidence does not confirm a current appointment option for MB2-702. Microsoft’s official exam-list PDF and partner list identify the historical exam, while the current retirement page explains retirement policy but does not list MB2-702 among the scheduled retirements shown in the supplied research. Verify the exact exam number through Microsoft before making a study or booking decision.
What the retirement guidance means
Microsoft explains that exams are retired when they no longer reflect relevant skills and technologies. It states that candidates cannot take a retired exam or earn the associated credential after the retirement date, while an already-earned certification remains on the candidate’s Microsoft Learn transcript.
Do not infer a retirement date for MB2-702 from the Dynamics CRM 2013 product lifecycle. The product support dates and the credential retirement process are separate records. Use the exact exam number and the current Microsoft retirement information when checking status.
A safe availability check
Start from Microsoft Learn’s credentials area or the current certification and exam registration instructions. Search for MB2-702 by its exact number and title. If an official detail page offers a schedule path, follow that path to the listed provider; if no official page or appointment path appears, pause and contact the relevant official support channel rather than relying on a third-party listing.
Record the date you checked, the exact title displayed, and whether a schedule button was available. Because availability can change, repeat this check immediately before committing to an appointment or purchasing study material.
What delivery details are officially supported?
Microsoft’s general registration guidance says that, where available, candidates may choose an online exam or a local test center, and that the available provider options appear in the Schedule exam section. It does not establish that either option currently exists for MB2-702. Delivery details must therefore be confirmed for this exact legacy exam before booking.
Provider selection depends on candidate status and the displayed option
Microsoft says candidates taking a certification independently or through a training program should select Pearson VUE, while students, members of an academic institution, or candidates taking a Microsoft Office Specialist exam should select Certiport. This general guidance does not override the provider displayed for a specific exam.
If an online option is not shown, Microsoft says it is not available from the exam provider. Do not assume that a modern delivery method, language, remote-proctoring option, or test-center appointment applies to MB2-702 without seeing it in the official scheduling flow.
Scheduling limits and timing
Microsoft states that certification exams can be scheduled no more than 90 days in advance. It also states that, through Pearson VUE, candidates can have a maximum of two Microsoft Certification exams scheduled at a time, with the policy effective January 16, 2023.
These are general Microsoft scheduling rules, not evidence that MB2-702 is currently bookable. Apply them only after the exact exam appears in the official registration process. Do not infer a price, appointment duration, score, question count, language list, or cancellation deadline from the supplied material.
Online versus test-center preparation
Microsoft describes test centers as pre-configured environments and says online candidates are responsible for meeting computer and exam-area security requirements. For an online appointment, the guidance calls for a system pre-check before registration; for a test center, confirm the location and appointment details through the provider.
Choose the format only after confirming that MB2-702 offers it. If you need accommodations, request them before scheduling. Keep the confirmation, provider instructions, and identity details together so that administrative uncertainty does not disrupt your technical preparation.
How should you follow a practical study roadmap?
Use a staged roadmap with a decision at every checkpoint: continue, change the study emphasis, or stop until exam availability is confirmed. The sequence below is intentionally based on the documented implementation-guide subjects rather than unsupported exam weights or a promised score outcome.
Checkpoint one: verify the target before studying deeply
Confirm that the exact target is MB2-702, Microsoft Dynamics CRM 2013 Deployment, and check Microsoft’s current credentials and retirement information. Compare the title with your work objective. If you need a current Microsoft credential for a modern platform, investigate current credentials instead of assuming a legacy exam is the right investment.
Save the official product and exam references you used. If the booking path is absent or unclear, continue only if your goal is historical knowledge or a documented CRM 2013 implementation task.
Checkpoint two: map the implementation guide
Create the study matrix from the Planning, Installing, Administration, Operating and Maintaining, Customization, and Report Writers guides. Label each topic as core deployment study, operational support, or contextual dependency. Mark questions that the supplied sources cannot answer, such as exam weighting or item format.
This checkpoint should produce a finite reading list. Avoid collecting every search result about CRM 2013; the official guide already provides a coherent documentation set for the deployment subject.
Checkpoint three: reconstruct deployment decisions
For each core topic, write a short scenario and answer it using the guide. Include the requirement, the relevant product consideration, the procedure or decision, and the validation evidence. Revisit any answer that depends on an unstated assumption.
At this point, use open-book work first, then close the guide and repeat the explanation. The change from supported notes to unaided reasoning is a better readiness signal than rereading the same page.
Checkpoint four: test operations and recovery
Construct a separate set of administration, maintenance, backup, restore, data-recovery, and troubleshooting scenarios. Explain what you would verify before acting and how you would know the result was correct. Keep procedures tied to the official guide and identify where local operational policy would determine the final choice.
If you cannot distinguish diagnosis from remediation, return to the relevant operating section. A deployment candidate should know when to gather evidence and when to execute a documented recovery or troubleshooting action.
Checkpoint five: make the booking decision
Only after the exam’s official availability and delivery details are visible should you choose an appointment. Check your Learn Profile, legal name, provider, delivery option, accommodation status, and scheduling window. Microsoft’s general guidance limits advance scheduling to 90 days, but the exact appointment must still be offered for MB2-702.
If the exam is not available, stop treating an unverified third-party exam page as a booking source. Preserve the study matrix for product knowledge and redirect credential planning toward a current official Microsoft credential if that better matches your career objective.
Checkpoint six: perform a final evidence review
Review your notebook by asking whether you can explain planning, installation, administration, maintenance, recovery, and troubleshooting decisions from the official documentation. Separate facts from assumptions and remove any unsupported score, timing, weight, price, or delivery claims.
Finish with a source check. Every product-specific assertion should trace to the Microsoft implementation guide or another supplied official source. Every scheduling assertion should trace to Microsoft’s current registration guidance and the exact exam’s official availability.
What should you do next?
First verify MB2-702’s exact status through Microsoft rather than assuming that an old exam-list entry is a live appointment. If the exam is available and matches your goal, download and index the official CRM 2013 Implementation Guide, then study planning, installation, administration, and operations in that order. If it is unavailable, use the same material for historical deployment knowledge and choose a current credential through Microsoft Learn.
A short action checklist
Confirm the exam number and title. Check the current Microsoft credentials and retirement pages. Locate the official scheduling path, if one exists. Review the on-premises implementation guide. Build a topic matrix without invented percentages. Practise source-based deployment scenarios. Request any required accommodation before scheduling. Recheck provider and appointment details immediately before booking.
Keep dumps and leaked-question claims out of the process. They are not evidence of current objectives or competence. Your strongest preparation record is a set of documented decisions, procedures, validation steps, and clearly marked uncertainties.
Conclusion
MB2-702 is documented as the historical Microsoft Dynamics CRM 2013 deployment exam, but the supplied official evidence does not provide a current blueprint or confirm that the exam can still be scheduled. Prepare responsibly by using Microsoft’s on-premises Implementation Guide to study planning, installation, administration, maintenance, recovery, troubleshooting, and deployment dependencies. Then verify availability, provider, delivery choices, and profile requirements on Microsoft’s current registration path before treating the exam as an actionable booking target.
