MB2-713 Exam Guide: What the Retired Dynamics CRM 2016 Sales Exam Means for Your Study Plan
MB2-713 was Microsoft Dynamics CRM 2016 Sales, an exam associated with sales functionality in the older Dynamics CRM credential program. Microsoft’s official retirement records show that the exam retired on December 31, 2019, so it is not a current scheduling target and cannot be used to earn its associated credential now. This guide helps former candidates, administrators, trainers, and employers decide whether historical MB2-713 material is still useful or whether to redirect preparation toward a current Microsoft credential.
Is MB2-713 still available?
No. Microsoft’s official retirement mapping lists MB2-713, Microsoft Dynamics CRM 2016 Sales, with a retirement date of December 31, 2019. Microsoft states that once an exam is retired, candidates cannot take the exam or earn the associated certification or credential after the retirement date.
This changes the purpose of preparation. A candidate should not spend time trying to locate an appointment, reserve a seat, or assemble a last-minute plan for MB2-713. The sensible task is to verify the current credential that best matches the intended role and study that credential’s live objectives instead.
Microsoft explains that exams and credentials are retired when they no longer reflect current technology, skills, or job roles. The retirement policy also states that a certification already earned remains on the candidate’s Microsoft Learn transcript. That distinction matters: historical achievement may remain recordable, but the retired examination is not a route to a new credential.
What did the exam validate?
The verified title identifies MB2-713 as Microsoft Dynamics CRM 2016 Sales. That supports a narrow description: the exam belonged to the sales area of Dynamics CRM 2016. The supplied official evidence does not provide a current skills outline, objective list, domain breakdown, question format, passing score, duration, language list, or prerequisite list.
Do not treat third-party topic lists as an official blueprint. A page that labels subjects such as leads, opportunities, products, quotes, orders, or dashboards may be describing likely historical product areas, but those subjects are not verified here as MB2-713 measured skills. Use them only as prompts for checking original training material, product documentation, or an organization’s historical implementation records.
The official Dynamics qualifications document confirms the exam title but does not, in the supplied evidence, define the individual competencies measured by MB2-713. Therefore, a careful study plan can discuss the exam’s historical product context while avoiding unsupported claims about weighting or assessment coverage.
Are there official blueprint percentages?
No verified percentage weights are supplied for MB2-713. This guide therefore does not assign percentages to sales-process areas or compare unlabeled numerical weights. Any article presenting a precise domain distribution should be checked against an archived Microsoft exam page or another directly attributable official document before it is treated as authoritative.
Who would have used MB2-713?
MB2-713 was relevant to people working with the sales capabilities of Microsoft Dynamics CRM 2016, particularly those studying an older Dynamics qualification or supporting a CRM sales implementation. The evidence does not establish a formal prerequisite or a single job-role requirement, so candidates should distinguish historical relevance from a current Microsoft certification pathway.
The exam may also matter to organizations reviewing old transcripts, training records, or project staffing decisions. A manager assessing a candidate’s historical credential should confirm what the person actually earned, when it was earned, and how that experience maps to the organization’s current platform. The exam title alone is not evidence of current-product proficiency.
Microsoft’s historical Dynamics qualifications material also states that, effective March 1, 2014, applicants to the Microsoft Certified Trainer program seeking to train on Dynamics had to possess at least one listed Dynamics qualification or certification. That historical statement should not be read as a current MB2-713 eligibility rule, because the exam has retired and the supplied evidence does not establish present-day trainer requirements.
Should you study MB2-713 material for a current role?
Study historical MB2-713 material only when the work involves Dynamics CRM 2016 knowledge, a legacy environment, migration analysis, archival training, or verification of an older credential. If the goal is a current Microsoft credential, use Microsoft Learn’s current credential catalogue to identify an active certification rather than treating MB2-713 as an available exam.
Start with the job outcome, not the old exam number. Write down whether the role requires sales-process configuration, user adoption, administration, data migration, customization, reporting, or broader business-application consulting. Then compare that need with current Microsoft credentials and their published objectives. The current catalogue is the appropriate starting point because Microsoft’s program has evolved toward role-based certifications.
There is no verified replacement exam supplied for MB2-713 in the research snapshot. The historical retirement table lists the exam and retirement date but does not identify a replacement for it. Avoid presenting another exam as an automatic successor unless Microsoft’s current credential information explicitly makes that connection.
A practical decision rule
Choose historical study when you need to understand an existing CRM 2016 deployment. Choose a current credential when you need a credential that can be scheduled now. Choose both only when the legacy system is part of your work and the current platform is also part of your career plan. This prevents an obsolete exam code from controlling a present-day training decision.
How should a legacy CRM 2016 study plan be organized?
Organize historical study around business workflows and configuration decisions rather than memorized terminology. A useful sequence is to establish the sales process, map the CRM records and relationships used by that process, examine how users perform the work, and then review how the organization reports and governs the result.
First document the organization’s process from initial customer interest through sales follow-up and closure. Identify where records are created, who owns them, what information is mandatory, and which status changes trigger the next action. This gives the study a business frame instead of a disconnected list of interface features.
Next, separate user tasks from administrator decisions. A seller may need to understand how to maintain customer and sales records, while an administrator or consultant may need to reason about configuration, security, data quality, and reporting. Because the official evidence does not publish MB2-713 objectives, this separation is a preparation recommendation, not a claim about the historical scoring model.
Finally, explain each feature in terms of a decision: what business problem does it solve, what data does it create or change, who can use it, and what downstream effect does it have? That method is more durable than copying menu paths from an old product build.
A four-pass learning method
Pass one: build a vocabulary map. Define the sales records, participants, ownership concepts, process stages, and reporting terms found in the historical material. Mark terms that changed between CRM 2016 and later Dynamics products instead of silently treating them as interchangeable.
Pass two: draw a workflow. Use a neutral example such as a sales team handling a new business inquiry. Show the movement from qualification to active selling and closure, but do not assume that every organization uses the same stages or record design.
Pass three: test decisions. For each workflow step, ask which user performs it, what information is required, which permissions matter, and how a supervisor would monitor it. These questions expose gaps that passive reading often misses.
Pass four: explain limitations. Record which conclusions depend on CRM 2016, which depend on a particular organization’s configuration, and which cannot be verified because the official MB2-713 blueprint is unavailable. This protects a legacy study project from becoming an inaccurate current-product claim.
What should you do if you already have old MB2-713 notes?
Treat old notes as historical references, not as a guaranteed exam syllabus or current product manual. Preserve the exam title and source date, then label every topic as verified, organization-specific, or needing confirmation. This simple classification makes outdated terminology visible before it affects a migration or certification decision.
Create three columns in your review document: “confirmed by supplied official evidence,” “useful historical product knowledge,” and “unverified exam claim.” The first column can include the exam number, title, and retirement status. The second can contain carefully checked CRM 2016 procedures. The third should capture claims about percentages, question types, scores, or replacements that lack official support.
If the notes contain practice questions, use them to identify concepts for review only. They are not evidence that the same questions appeared on the examination, and memorizing them cannot establish current competence. Do not use leaked content, exam dumps, or purported live questions as a substitute for product understanding or an active Microsoft blueprint.
For a professional portfolio, describe the technology and period accurately. “Worked with Dynamics CRM 2016 sales processes” is more informative than implying that an unverified old exam resource represents current Dynamics expertise.
How can practice assessments help?
Microsoft describes Practice Assessments as free preparation resources that help candidates assess knowledge, identify gaps, and understand the style and wording of questions likely to appear on supported exams. The published availability list in the supplied evidence does not include MB2-713, so a current Practice Assessment should not be presented as an MB2-713 simulator.
For an active replacement or adjacent credential, use the relevant assessment after an initial learning pass. Record not only whether an answer was correct, but why the correct option fits the stated business requirement and why the alternatives do not. Then return to the official learning material for every missed concept.
Microsoft cautions that Practice Assessment questions are examples and are not the same as questions on the exam. The assessments also are not a replacement for training or experience using Microsoft products. That makes them useful for diagnosis, but weak as a stand-alone study strategy.
Because availability changes, confirm the assessment list on Microsoft Learn for the active exam you select. Do not infer that an assessment exists for a retired exam merely because the product family or job role sounds similar.
What delivery and scheduling information still applies?
MB2-713 itself cannot be scheduled because it retired on December 31, 2019. For a current Microsoft certification, begin at the certification overview or credential catalogue, open the certification or exam detail page, scroll to “Schedule exam,” and select the displayed exam-provider button. The live page, not an old MB2-713 listing, controls availability.
Microsoft’s scheduling guidance says candidates taking a certification independently or as part of a training program should select “Schedule with Pearson VUE” when that provider option is shown. The guidance distinguishes Certiport for students, academic institutions, and Microsoft Office Specialist exams. Do not assume either provider is available for a retired exam.
For current exams, Microsoft says that online and local test-center choices may be available in many cases. If an online option is absent, the provider does not offer it for that exam. Online candidates must check the computer and testing area against the provider’s requirements; candidates requesting accommodations should do so before scheduling so the provider has time to review the request.
Microsoft also states that certification exams can be scheduled no more than 90 days in advance and that, through Pearson VUE, a candidate can have a maximum of two Microsoft Certification exams scheduled at a time. These rules describe current scheduling guidance and should not be used to suggest that MB2-713 has an appointment inventory.
The safest scheduling check
Sign in to a personal Microsoft account connected to the Learn profile you intend to use, confirm that the legal name matches the identification requirements, and schedule only after the active exam page displays a provider and appointment path. If MB2-713 does not appear in the current catalogue or schedule flow, that absence is consistent with its documented retirement.
Which mistakes waste the most preparation time?
The most damaging mistake is preparing for MB2-713 as though it were an active exam. The next is treating an old topic list as a verified blueprint. A third is selecting a supposed replacement without checking its current objectives. Correct these errors before buying training, setting a target date, or presenting the credential as a current qualification.
Mistake one: trusting a search result that offers a booking link. A third-party page may preserve old catalogue data or sell unauthorized material. Verify the exam’s status through Microsoft’s retirement information and current credential pages.
Mistake two: studying feature names without understanding the sales workflow. A memorized label does not show when a user should apply a function, what data it affects, or what access and reporting consequences follow.
Mistake three: confusing an earned historical certification with a new exam opportunity. Microsoft says earned certifications remain on a transcript after retirement, but also says candidates cannot take the retired exam or earn the associated credential after retirement.
Mistake four: using unsupported numbers. Do not publish or plan around claimed question counts, duration, score thresholds, domain percentages, or language availability unless the official source for the active exam states them.
Mistake five: ignoring product version boundaries. A CRM 2016 procedure may not describe a current Dynamics application. Mark version assumptions and validate them against the documentation for the environment being supported.
A practical roadmap for legacy knowledge and current certification
A useful roadmap has two tracks: preserve the historical knowledge needed for a legacy system, and redirect credential preparation toward an active Microsoft exam. Keep those tracks separate. The first is a product-maintenance exercise; the second must follow a current skills outline and scheduling page.
Week one, or the first study block: make the decision. Confirm the historical exam title and retirement status, define the target job outcome, and browse current Microsoft credentials. If the objective is transcript verification, stop after confirming the record. If the objective is a current credential, select an active exam before building a study calendar.
Next, perform a gap inventory. For legacy work, list the CRM 2016 sales workflows, user groups, configuration questions, and operational risks that matter to the environment. For a current exam, copy the official objective headings into a study tracker and rate each one as unfamiliar, partly understood, or ready for applied practice.
Then study in dependency order. Learn the business process before advanced configuration, data relationships before reporting interpretation, and permissions before troubleshooting user access. Use demonstrations or a safe lab where available, but record the product version and configuration assumptions for every exercise.
After the first pass, explain the solution without notes. A strong review answer should identify the requirement, choose an approach, describe the records or settings affected, and mention a relevant limitation. If the answer depends on an organization’s configuration, say so.
Use a supported Microsoft Practice Assessment for the active exam if one exists. Review every missed area, return to the official learning resource, and repeat the explanation exercise. Do not interpret an assessment result as proof of readiness for MB2-713, because the published availability list does not include that retired exam.
Before scheduling the active exam, verify the live provider options, accommodation needs, legal-name details, and appointment rules on Microsoft Learn. Keep the historical MB2-713 material as reference only.
A compact study tracker
For each topic, record four items: the business outcome, the product concept, the evidence you used, and the remaining uncertainty. Add a final decision column: “retain for legacy support,” “relearn for current exam,” or “discard as unverified.” This prevents obsolete content from consuming equal study time with current objectives.
At the end of each study block, choose one next action that produces evidence: configure a permitted scenario, explain a workflow, compare two design choices, or resolve a documented knowledge gap. Reading more material should not be the default response to every weak result.
What should you verify before relying on this guide?
Verify the exam status first, then verify the target credential, its current objectives, its provider, and its scheduling options. Microsoft’s catalogue and certification pages are the controlling sources for present-day decisions. The historical sources cited here establish MB2-713’s title and retirement context, not a current syllabus or replacement pathway.
Check the current Microsoft credential catalogue for an active certification aligned with the role. Open that credential’s detail page and inspect the published skills, prerequisites if any, assessment information, and schedule path. If Microsoft has changed the program, use the current page rather than carrying forward a legacy assumption.
For employer or transcript decisions, confirm the candidate’s actual Microsoft Learn record. A historical MB2-713-related credential may remain visible after retirement, but its presence should be interpreted with the technology version and earning date in mind.
Final decision for MB2-713 candidates
MB2-713 is best treated as a retired historical qualification, not a live exam target. Its verified identity is Microsoft Dynamics CRM 2016 Sales, and Microsoft’s records place its retirement on December 31, 2019. Use old material to support legacy understanding or validate past training, but redirect any new certification effort to an active Microsoft credential whose objectives and scheduling route are currently published.
The next action is straightforward: confirm whether you need historical CRM 2016 knowledge or a current certification. For the first, build a version-labeled workflow study plan. For the second, browse Microsoft Learn, select the current role-aligned exam, study its official objectives, use available practice assessment resources diagnostically, and schedule only through the live Microsoft exam-provider path.
Conclusion
MB2-713 can still have historical value for teams maintaining or reviewing Dynamics CRM 2016 sales work, but it is no longer an examination that candidates can take. The responsible preparation choice is therefore not to chase old dumps or unsupported blueprint claims. Preserve the legacy knowledge that serves a defined business need, and use Microsoft’s current credential information for any new assessment or career objective.
